Returns & Exchanges
At Persol US, we want you to be completely satisfied with your purchase. If you are not happy with your eyewear, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to generate a prepaid shipping label.
- 2.Pack Your Items
Place the eyewear in its original case and packaging, ensuring all accessories and certificates of authenticity are included.
- 3.Ship the Package
Affix the prepaid label to your box and drop it off at any authorized shipping location or schedule a carrier pickup.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.